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About Us

Our motto is: “ BEST SMART SOLUTIONS DELIVER TO OUR CUSTOMER".

VA Labs has been actively involved in maintaining, servicing and supporting the hardware and system software since its establishment. With our skilled technical personnel, we were able to provide excellent maintenance, service and support to our customers.

Registered Name | VA Labs

Why VA Labs
TRACK RECORD.
  • Dependable & Reliable System Partner
  • IT/WAN Expertise
  • Project Management Expertise
  • Commitment & Dedication
RELIABLE PARTNERs.
  • 60 centre - EIS & Kaypi
  • Experience Network Group + 16 EIS & 44 Kaypi Services N/Wide Centre
CERTIFICATION.
  • Microsoft Partner
  • Global CISCO Partners
  • SMC INCP (Network Provider)
  • DELL/HP/ACER/IBM
  • OSS Support Team-RedHat /SuSE /Fedora
SOLUTION PROVIDERS.
  • Excellent & Reliable Delivery
  • Leading Technologies
  • Rapid Application Development
    • Customized Solution
    • Best Value
  • Complete & Intergrated Solution
  • Customized Application


Company Overview
Registered Name :VA Labs
Registration Number(ROC) :002527830-T

Our Business


Business Fundamental

Objective
To become preferred SI for our capability in: Delivering high quality products, services and high class support. Providing innovative yet cost effective solution. Adopting customer centric implementation approach. Establishing mutually rewarding relationships with customers and business partners on a long term basis.

Vision
VA Labs are a trusted and ethical company committed to the success of our customers and employees. We will be the company of choice.

Mission
VA Labs shall provide the most cost effective and value added services to our customers and principals through our authorized service partner BUSINESS FUNDAMENTAL VA LABS COMPANY PROFILE

Business Activities

Core Business offered :-
  • End to end data/voice infrastructure, networking and IT security solutions in network management, LAN, WAN, Structured Cabling and Office Automation in multi vendor environment.
  • System Integration
  • Education and Training in Hardware Maintenance, Application Software, Operating Systems, Databases, networking Topology and Data Communication.
  • Support and Maintenance of hardware and software
  • Installation, deployment and implementation of hardware and software
  • Project management, relocation and migration of IT products
  • Systems, operations and facilities management also Develop of an Application System on a Turnkey concept.
  • E-business solution
  • Consultation Services, Pre and Post sales technical services, maintenance and outsourcing services.
  • Imaging Solution, CAD/CAM & GIS Solution
  • Internet, Intranet Application Developer & Service Provider
  • Rental of PC/Computer Peripherals.
  • Security Policies for existing infrastructure
  • Wireless Network Solution

IT Registration Classes

  • 210101 - Personal Computer & Related Peripheral & Services
  • 210102 - Small To Large Multi-User Systems& Services
  • 210103 - Workstation And Related Peripheral & Services
  • 210104 - Software Product and Services
  • 210105 - Other Computer Related Services
  • 210106 - Networking Products Services

General Registration

  • 010100 - Bahan Bacaan
  • 010201 - Alat Tulis
  • 010202 - Bahan Surih & Drafting
  • 020101 - Perabot
  • 020102 - Permaidani / Ambar
  • 020201 - Mesin-mesin Pejabat
  • 040100 - Alat Perhubungan
  • 040200 - Alat Bantuan Mengajar
  • 090100 - Peralatan / Kelengkapan Perubatan
  • 090300 - Perkakas Perubatan Pakai Buang
  • 160301 - AlatGanti / Aksesori Kenderaan

Our Business Alliances

  • SMC
  • CISCO
  • 3COM
  • FORTINET
  • NETSQ
  • D-LINK
  • HP
  • DELL
  • ACER
  • IBM
  • XEROX
  • FUJITSU
  • BROTHER
  • VIEWSONIC
  • CANON
  • EPSON
  • SAMSUNG
  • SONY
  • LINUX
  • ADOBE
  • REDHAT
  • FEDORA
  • BITDEFENDER
  • MICROSOFT
  • Network Hardware
  • Hardware
  • Software

Customer Reference

Since our Incorporation, we have some major experience of implementing project successfully. We believed that with our experienced and professional manpower in diversified backgrounds will enhance our capability to undertake more challenging future project.

customer references

13 Nationwide Branches

Government Sector

Private Sector



Service & Support

VA Labs Service Description.

VA Labs provides high Quality Services and Cost Competitive to the resellers even the end-users. To challenge to the competitive environment, we have always offer the unique customer services and variety of product to ensure that satisfy customer need and retain customer. Moreover, we take care on the reputation of VA Labs in the networking distribution industry.

Nationwide Branches.

Malaysia - Branches

  • Northern Region
    • Kedah
    Pulau Pinang
    Perak

  • Central Region
    • Selangor
    WP Kuala Lumpur

  • Southern Region
    • Negeri Sembilan
    Melaka
    Johor


  • East Coast
    • Pahang
    Terengganu
    Kelantan

  • Sarawak

  • Sabah

Service Solution.

  • Customer in the First Place
  • On Time Delivery
  • Provide Sufficient Information
  • Provide Sufficient Solution
  • Qualified and knowledgeable
  • Technical Support Engineering.

Service Calls Guideline

STEP 1 : Call our hot line 6017-450-9956 Or E-mail us at support@valsb.com

STEP 2: We Will provide the Report/ Job Sheet. E.g.: VA 2020-01-1001

STEP 3: Our Support Coordinator will provide the immediate solution.

STEP 4: If not, Our technical support will resolve problem and issues immediately (call or onsite)

STEP 5: If not, Our technical support or our nationwide service center will to attend resolve problem and issues.

STEP 6: Our technical support will be available on site based on the project implementation and agreed by both parties for a period time.

STEP 7: We will provide Status Report for all incoming service call

Management


Organizational Chart